Support
Calorie Diary & Food Tracker
Get in Touch
Have a question, found a bug, or need help with your subscription? We're happy to help — just drop us a line.
artkovsoft.dev@gmail.comWe usually respond within 24–48 hours.
Common Issues
App not syncing
Try force-closing and reopening the app. If the issue persists, restart your device and make sure you have a stable internet connection.
AI recognition not working
Check that the app has camera permissions enabled in your device settings and that you're connected to the internet when scanning food.
Purchase not restored
Go to the app settings and tap “Restore Purchases”. Make sure you're signed in with the same Apple/Google ID used for the original purchase.
Data missing or lost
Ensure iCloud backup is enabled in your device settings. If you recently reinstalled the app, restore from a backup or contact us.
Subscription Management
You can view, manage, or cancel your subscription at any time directly through your App Store account settings on your device. We don't store your payment details — everything goes through Store provider.